Property Management
Get the most out of your rental investment
Join the family-owned team that puts owners first.
About us:
Our family has been making memories in Myrtle Beach for over 30 years. It’s always been our happy place, and over time, we turned that love into a thriving business.
For years, we relied on big-name companies to manage our vacation rentals, only to see our profits disappear into their pockets and see our units bear the brunt of excessive wear and tear and poor maintenance. That changed in 2018 when we decided to manage it ourselves. The results? Exceptional. Bookings took off, and before we knew it, we had purchased eight condos in beautiful Kingston Plantation.
During the 2020 HOA meetings, fellow owners noticed our success and started asking if we’d manage their units too. That’s when B2 Vacations was born (named after our daughter who's nickname was B2). We got our property management license, formed our company, and began doing things differently—with a personal touch and three core principles at heart:
- Maximize owner income
- Maintain full transparency
- Enjoy complete freedom with how and when you use or decorate your property
We’re a small, family-owned business that’s big on service. Our team includes 7 full-time and 3 part-time staff focused on guest relations, 2 full-time handyman, and 5 of the top cleaning companies in Myrtle Beach.
Together, we manage over 200 properties in Myrtle Beach and North Myrtle Beach across a variety of fantastic buildings, including Kingston Plantation, Anderson Ocean Club, Ashworth, Barefoot Landing, Bluewater, Caravelle Resort, Dunes Village, Magnolia Pointe, Mar Vista Grande, One Ocean Place, Ocean Creek, Paradise Resort, Seaside, South Shore Villas, Sea Watch, and more
Maximum Exposure! Maximum Booking!
Higher visibility leads to more bookings and reduced vacancy. We proudly post on 100+ channels including AirBnB, VRBO, and Google. We’re proud to be a VRBO Premier Partner and an Airbnb Superhost with a 4.9-star rating. Our guests love us—and it shows in our reviews. With strong marketing and top-tier service, many of our units average between 220 and 250 rental nights per year, with some hitting over 300 nights. Our target marketing campaign uses email, social media, and text messaging to attract and retain repeat guests. Our smart pricing system increases rental income in the peak season and lowers the prices to maximize occupancy in the slow season. Our corporate contract with a professional photographer generate high quality pictures at a reduced price.
Meticulous Care for Your Home!
When we started, we went through a lot of different cleaners and handymen until we found the best in Myrtle Beach. We offered them the opportunity to start her own company. We would support them with plenty of business, financial tracking and direct deposit, automated calendar tracking, and even supplies. They would hire and mentor others on the best way to maintain and clean units. This worked so well that we replicated this to 4 different cleaning companies as we grew. We have some of the best cleaners in all of Myrtle Beach!
We go out of way to make sure your property is maintained in top shape by having a minimum age of 25 years to book, holding $500 security deposit, allowing only 4 & 5 star guests to book directly, and so much more.
Why choose us?
We believe in treating owners and we would want to be treated. We offer a worry-free management solution that includes everything from marketing and reservations to check-in, check-out, cleaning, and maintenance. But what really sets us apart is how we care for owners and guests alike.
For our owners, we recognize that you have made a significant investment in your property, and we believe that you should have input into not only how it is managed but also into how and when you use it. Unlike some of our competitors, we allow you the flexibility to decide usage times that work for you and your family and strive to maximize your earnings potential within those parameters. YOU OWN your property, and we help you balance your enjoyment and earnings from it in whatever way best fits your personal needs.
We keep things simple and stress-free:
- Full Transparency on bookings, rates, and property descriptions.
- Easy-to-read monthly statements with direct deposit into your bank account
- Email notifications for every reservation, including rental income
- Our Owner portal provides real-time reservation info, guest names, and income details
- Block off dates for personal use whenever you’d like—no restrictions!
- Freedom to advertise your unit on your own social media to find customers to maximize rental income. We will lower our commision when you help us with a reservation.
- No long term contracts. We believe in earning your business every day. If you are not happy, you can leave any time provided you honor any reservations 90 days out.
For our guests, the B2 Vacations experience includes thoughtful touches: beach chairs, umbrellas, boogie boards, toys for the kids, coffee, cream and sugar, starter toiletries, detergents, fresh linens, towels, and more—creating the kind of vacation we’d want for our own family.
- Rental Income: Low commission
- Deep Cleaning: $300 (1-2 times a year)
- Optional Annual AC Service: $100/unit
- Repairs: low hourly rate and no mark up on external vendors
- Cleaning and Taxes paid by renters
Testimonials:
- Adam, owner of Royale Palms 1005, “Their communication has been outstanding, and also importantly - they almost doubled the net rental income what Hilton had previously delivered (even with COVID
- Bob, owner of Cumberland Terrace 5A, “They maintain our unit with high quality. The unit is very clean and cared for. And they more than doubled the net rental income. I should have done this years ago.”
- Cindy, owner of Brighton 1803, "We switched from another agency whose communication was horrible. B2 Vacations is very professional and responds quickly. I am worry-less this summer."
Frequently asked questions:
What areas does B2 Vacations serve?- We manage vacation rental properties throughout Myrtle Beach and North Myrtle Beach, including oceanfront, ocean view, resort, and golf course communities.
Is there a long-term contract?
- No. Either party may terminate the management agreement with written notice. Existing reservations already confirmed must be honored for up to 90 days following termination. We will make every attempt to reassign your guests to other accommodations in that 90-day window but this is not guaranteed due to availability and state law. We want to earn your business and unlike many other property managers we will never hold you to an agreement if you are dissatisfied.
- Typically about one week from our initial meeting to your property going live across all booking channels. The timeline depends on factors like inventory readiness, photography needs, and HOA setup requirements.
- Owner statements and direct deposits are issued by the 15th of the month following guest stays. We collect your direct deposit information during the onboarding process.
- No. Cleaning fees are used to cover housekeeping services. Resort and management fees are retained by B2 Vacations to support operations and guest services.
- We handle a full service Property manage services including Marketing and advertising, Reservation management, Guest communications and assistance with issues during their stay, Check-in and check-out coordination, Housekeeping coordination and unit readiness, Maintenance coordination Revenue management and pricing strategiesMonthly owner reporting
- Our team will visit your property to complete an inspection and identify any repairs or inventory needs prior to going live. If allowed by the HOA, we will install a WiFi-enabled smart lock for automatic guest check-in. We provide an inventory checklist, collect information about building amenities, HOA contacts, parking and pool requirements, pest control, and trash removal, plus owner banking and tax information for the rental agreement. You don't need to be present for the walkthrough if access to the unit is provided to our staff.
What items are required to be in the unit?
- Our checklist outlines all items expected to be in your unit for guest enjoyment. We absolutely require all mattresses and box springs to have bed bug encasements, each bathroom to be equipped with a toilet scrubber and plunger, and kitchens to be stocked with typical everyday-use items. We also prefer a mop/broom and vacuum cleaner be provided. A copy of the checklist is provided during onboarding, and owners can procure missing items themselves or have B2 Vacations provide them and bill the owner.
- Our cleaning staff provides all linens, toilet paper (two rolls per bathroom), paper towels for the kitchen, and starter sets of trash bags, dishwasher detergent, laundry detergent, and shower soap.
- Yes. We coordinate maintenance and repairs using our in-house maintenance staff and trusted local vendors. Our standard maintenance rate is competitive within the Grand Strand market. If a licensed technician is required (plumbing, HVAC, electrical), we pass along the contractor's fees with no upcharge.
- Yes. You will be notified for any major repair costing over $200. We try not to burden you with the minor repairs or emergency situations for repairs necessary to ensure guest safety and comfort, prevent additional damage to the property, or prevent rental income loss.
- Yes. We may replace damaged, missing, or unusable items as needed to maintain guest satisfaction and rental readiness. We will make you aware of these decisions as they occur. B2 Vacations does not mark that up at all. You pay the actual costs.
- Your property is marketed through our website, AirBnB, VRBO, Expedia, Whimstay, Nofie, Savvy, and our direct email, Phone, and text marking programs.
- We use local market knowledge, seasonality, occupancy trends, and demand patterns to establish competitive pricing. We also use AI-assisted pricing analysis based on local vacancy and market data to ensure rates remain competitive throughout the season.
- No. Occupancy levels cannot be guaranteed due to market conditions and seasonal demand. However, our goal is always to maximize overall revenue while minimizing vacancy through dynamic pricing, strategic discounts, and aggressive marketing.
- Absolutely. Owners may use their property as often as they wish with no restrictions. Owners should notify B2 Vacations of intended usage by blocking time in the Owner Portal. Upon signing the management agreement, login credentials for the Owner Portal will be emailed to you for this purpose.
- Yes. All family and friend stays should be entered as owner stays in the calendar through the Owner Portal so that schedules remain accurate and we can prepare the property accordingly.
- Yes. Owners are responsible for cleaning fees following owner or guest occupancy. You can either pay the cleaning fee directly (as an owner clean) or have us send an invoice to your guest for payment.
- Yes, Owners can bring their pets (based on HOA approval). Let us know as it may require additional cleaning.
- Properties should be clean, well-maintained, and fully equipped for guests. They must be free of safety hazards such as broken or cracked glass, unstable furniture, or unprotected electrical outlets. Smoke alarms must be present and functioning. All mattresses and box springs must be enclosed in bed bug encasements.
- Yes. B2 Vacations requires at least one annual deep cleaning and may recommend additional deep cleans depending on property usage. Pricing for deep cleaning depends on unit size. Owners may do a deep cleaning by themself if it meets our standards.
- If a property falls below rental standards, we may temporarily stop accepting reservations or adjust pricing until issues are corrected. Our goal is always to work with you to bring the property back up to standard quickly.
- Owners are responsible for all Utility bills, Insurance coverage, Furnishings and inventory replacement, Property maintenance not covered by guest charges, HOA fees, and all applicable property and rental income taxes
- Yes. B2 Vacations collects applicable lodging and accommodations taxes from guests at the time of booking.
- Please notify B2 Vacations. Existing reservations must be honored, and showings must be coordinated with our team to avoid disrupting guest stays. By South Carolina law, all reservations must be honored 90 days out.
- Our team works directly with guests to resolve concerns quickly and professionally.
- Guest damages are documented and pursued through the security deposit and damage protection procedures outlined in our Vacation Rental Agreement, which every guest signs prior to receiving access codes.
- Yes. B2 Vacations holds an appropriate security deposit from each guest to cover damage or theft attributable to renters. Deposit amounts are based on property type and outlined in the Vacation Rental Agreement.
- In limited situations involving maintenance failures or unforeseen property issues, B2 Vacations may offer refunds, discounts, or alternate accommodation to protect guest satisfaction and future bookings. These situations are handled on a case-by-case basis.
- In rare cases where a property becomes unavailable due to mechanical failure, water damage, or other circumstances beyond our control, B2 Vacations reserves the right to substitute a comparable property of equal or greater value or to refund the affected nights. In the event a guest is relocated, the affected owner receives their pro-rated share of the income from the original booking.
Ready to get the most out of your vacation property? Let's talk...
Navin Enand - Owner
Navin@B2Vacations.com
704-905-6239
Lorrie Heiken - Onsite Owner Services Manager
Lorrie@B2Vacations.com
512-788-1098